Shipping Policy
Shipping Policy
Shipping Methods & Rates
At this time, we offer standard shipping. Shipping rates and delivery times vary based on the destination and the shipping method you select at checkout.
- Standard Shipping: Typically 5-7 business days after processing.
Order Processing Time
All orders are processed within 5-15 days. Please note that processing times may be longer during peak seasons or holidays.
Shipping Restrictions
We currently ship to the USA. Unfortunately, we do not ship internationally.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through USPS or by logging into your account on our website.
Shipping Delays
While we strive to ensure timely delivery, please be aware that delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier issues. We appreciate your patience and understanding in these situations.
Shipping Costs for Returns
If you are returning an item, you will be responsible for the cost of return shipping, unless the return is due to an error on our part. Please refer to our Returns & Exchanges Policy for more details.
Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you realize you’ve made an error with your address, please contact us immediately at creativecustomsllc2024@gmail.com or 540-717-8914 to correct it before your order ships.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at creativecustomsllc2024@gmail.com or 540-717-8914 as soon as possible. We will assist you in resolving the issue with the carrier and, if necessary, arrange for a replacement or refund.
Customer Service
If you have any questions or concerns about your shipment, please do not hesitate to reach out to our customer service team at creativecustomsllc20245@gmail.com or 540-717-8914. We are here to help and ensure that you have a smooth shopping experience.